**Terms and Condition - The Bar X-Change**
**Card Payment Surcharge:**
- A surcharge on card payments will be added to the bill as a merchant fee.
- This fee covers credit/debit card processing fees, including interchange fees associated with using credit/debit card networks.
**Gratuity:**
- Our dedicated team, comprised of hardworking students, aims to deliver exceptional service.
- The 18% automatic gratuity for larger groups (6 or more) contributes to recognizing their efforts.
**Reservations and Seating:**
- We encourage patrons to make reservations in advance.
- We reserve the right to allocate seating based on availability and operational requirements.
- Waiting lists are managed efficiently, and patrons will be promptly notified
when tables become available.
**Menu and Pricing:**
- Menu items and prices are subject to change without prior notice.
- Taxes and gratuities are not included in the listed prices.
**Allergies and Dietary Restrictions:**
- Please inform our staff of any allergies or dietary restrictions.
- While we make every effort to accommodate,
we cannot guarantee a completely allergen-free environment.
**Code of Conduct:**
- We expect patrons to maintain a respectful and considerate demeanor.
- The Sauga Bar X-Change reserves the right to refuse service to anyone for disruptive behavior.
**Lost or Stolen Items:**
- The restaurant is not responsible for any lost or stolen personal belongings.
**Reservation Deposit:**
- For special events or large groups, a reservation deposit may be required.
- This deposit will be applied to the final bill.
**Events and Promotions:**
- Special events and promotions may have specific terms and conditions.
- Please inquire for details related to ongoing offers.
**Privacy Policy:**
- Customer information is handled in accordance with our privacy policy.
- We do not share customer details with third parties without consent.
**Feedback and Concerns:**
- We value your feedback. If you have any concerns, please bring them to our attention promptly.
- We will make every effort to address and resolve any issues.
**Group Arrival Policy:**
- Tables will only be allotted once the entire group is present.
- We appreciate your cooperation in maintaining an efficient seating process.
**Billing Policy During Peak Hours:**
- Split bills will not be accommodated during weekends and peak rush hours.
- We recommend settling bills as a group to expedite service.
**One-Time Order Policy on Weekends:
- To streamline service during busy periods, we implement a one-time order policy on weekends
- We appreciate your understanding and cooperation.
**Outside Food and Drink:
- Outside food and drink are not permitted in the restaurant.
- We offer a diverse menu to cater to various preferences.
**Seating Time Limit:
- To accommodate all guests and ensure a positive dining experience,
there is a strict 2-hour time limit per table. - The timing starts from the moment you are seated.
- To accommodate all guests and ensure a positive dining experience,
**Acknowledgment of Food Preparation Times:
- During peak periods, especially weekends,
food preparation may take 30-45 minutes due to high demand. - We assure you that each dish is made to order with attention to quality.
- During peak periods, especially weekends,
By patronizing The Sauga Bar X-Change, you agree to abide by these terms and conditions.
Management reserves the right to amend or update these terms without prior notice.
Please check this page regularly for any changes.
